Warranty

2 Year Structural Warranty

All My Duckling products come with a 2 Year Structural Warranty so you can shop with complete piece of mind. 

My Duckling will at our discretion repair or replace any product with a manufacturing or materials fault for the duration of 2 year from purchase date.

Warranty does not apply if:

  • Damage caused by:
    • Incorrect assembly
    • Inadequate Storage
    • Inappropriate cleaning products used
    • Misuse
    • Abuse or neglect
    • Failure to follow recommended maintenance guidelines                   
  • Normal wear and tear
  • Rips, wearing, pilling, creasing, stains or fading of upholstered products
  • Fading or discolouration caused by excessive exposure to direct sunlight
  • Products not used for intended purposes of Domestic use
  • The product have been tampered or modified with in any way
  • Force Majeure

Note:  This 2 Year Warranty does not apply to any of our products that have been purchased for commercial use.