Shipping Policy

Domestic Shipping (Australia)

• We aim to dispatch all in-stock orders on the next business day.
• Shipping costs are calculated automatically at checkout based on the products ordered and the delivery address provided.
• Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
• Delivery timeframes vary depending on your location and the courier service used. For the most up-to-date delivery information, please refer to the tracking link provided in your dispatch confirmation email.
• Once an order leaves our warehouse, delivery delays may occasionally occur due to circumstances outside of our control, including weather events, transport disruptions, or courier network delays.
• Additional delays may occur during peak sales periods, public holidays, and other high-volume shipping seasons.

*Please note that we work with a range of trusted courier partners across Australia. The carrier assigned to your order will depend on your delivery address and the size of your shipment, allowing us to provide the most suitable delivery service for your order.

International Shipping

We currently ship to selected international destinations.

New Zealand

Customers located in New Zealand can place orders directly through our New Zealand website for the best product availability and local support.

United States

Customers located in the United States can place orders through our United States website for products available in that region.

If you are located outside Australia, New Zealand, or the United States, unfortunately we are unable to dispatch our products to you.